Frequently Asked Questions
Yes, we offer coupon codes regularly throughout the year. Please keep visiting our visit and subscribe to our mailing list to be among the first few to know about.
For complete information on the return process, please visit the section ‘Return Policy’ on our websites.
Yes, we do offer international shipping through UPS. However, all international customers are responsible for all international duties upon arrival. Please check with your local custom agencies to better estimate these costs.
Please fill in the Contact Form with Subject “Account Set Up Request” and our team will contact you with the required documents to complete the verification process.
Orders for all in-stock inventory (tattoo machines and power supplies not included) will process within 1-3 business days and an order confirmation email will be sent as well. Upon invoicing, a tracking number will be provided that you can track on the UPS website to estimate the exact time of the arrival of your package. Most packages generally arrive within 1-4 business days, depending on the physical address and method of shipment selected.
Please note that it may take up to two weeks (14 business days) to process orders for tattoo machines and power supplies before the tracking number is provided.
We offer flat rate standard shipping based on product size. All small sized items (cartridges, needles, individual inks) with a total of less than $99.00 will have a flat shipping charge of $8.99. Whereas, all big sized items with a total of $45.00 and above will have a flat shipping charge of $13.99. Check on the final checkout step for an exact shipping cost of your order.
We are totally accommodative and would love to hear about your needs. Please email us at support@usatattoosupply.com if you have any special requests on products and their pricing/delivery times that are currently not visible on the website.